Legal Notice (Based on the Act on Specified Commercial Transactions)
White Bear Linens
◆ Responsible Representative
Miho Watanabe
◆ Address
1979-2 Sada, Yodoe-cho, Yonago-shi,
Tottori 689-3425, Japan
◆ Telephone Number
0859-56-6025
(Please note that we do not accept orders or inquiries by phone.
For assistance, kindly contact us via the inquiry form.)
◆ Website
◆ Product Price
Prices are listed on each product page (including tax).
◆ Additional Fees
Consumption tax and shipping fees
Free domestic shipping for orders of ¥10,000 or more.
◆ Delivery Time
Orders are typically shipped within 3 business days.
Please note that shipping may be delayed due to weather conditions, natural disasters, or peak seasons.
If any delay occurs, we will notify you by email.
◆ Payment Methods & Timing
Credit Card, Apple Pay, Google Pay, Shop Pay, PayPal
Payment is confirmed at the time of order.
◆ Returns, Exchanges & Cancellations
We do not accept returns, exchanges, or cancellations due to customer circumstances once the order has shipped.
Returns or exchanges are only accepted in cases where:
the delivered item is defective, or
the item is different from what you ordered.
In such cases, please contact us within 8 days of receiving the item.
◆ Return Period
Please contact us within 8 days of delivery.
◆ Return Shipping Costs
If the item is defective or we made an error, return shipping will be covered by our shop.
For all other reasons, the customer is responsible for shipping costs.